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Why do I get latency?

 

Latency ( a measure of the time delay experienced by a system) depends on several factors, both on network environment and used applications. Basically, the system takes a long time to process the data.

Test the camera on a standalone network with a PC, running only the browser to view the camera.

If you still have latency issues, please raise an online helpdesk ticket with a copy of the server report and a snapshot of the image from the camera. Our Technical Services Engineers might be able to help you finding the cause of the latency in your system and give you advice on how to lower it.